Question 1

Are your laptops genuine and original?

Accepted Answer

Yes. Every laptop is 100% genuine — box-packed, imported or certified used. We share real photos, serial numbers and full specifications before dispatch.

Question 2

What's the difference between Box Packed, Imported Stock and USA/UAE Used?

Accepted Answer

Box Packed = brand-new sealed retail units. Imported Stock = brand-new units imported directly (may be open-box). USA / UAE Used = professionally used business laptops imported from those markets in 8/10 to 10/10 condition.

Question 3

Do you provide warranty?

Accepted Answer

Yes. New laptops carry the manufacturer's international warranty. Used and imported units come with a 7-day check warranty plus a 1–3 month Abeeha Tech warranty depending on the model.

Question 4

How can I place an order?

Accepted Answer

You can order directly from the website, message us on WhatsApp at 0343 9325458, or call us. We confirm every order manually before dispatch.

Question 5

What payment methods do you accept?

Accepted Answer

Cash on Delivery, bank transfer (Meezan, HBL, UBL, Bank Alfalah), JazzCash and EasyPaisa. In-store visits also accept cash or card.

Question 6

Can I visit your shop in Lahore?

Accepted Answer

Absolutely. Visit us at Hafeez Center, Lahore. We're open Monday to Saturday, 11am–9pm. Friday break: 1pm–2:30pm.

Question 7

Do you buy used laptops?

Accepted Answer

Yes, we buy and trade-in used laptops. Send photos and specs on WhatsApp for an instant quote.

Question 8

How do I book a repair?

Accepted Answer

Head to our Repair page and submit the form, or WhatsApp us the issue. Free diagnostics in-store, and pickup/drop is available in Lahore.

Question 9

Do you ship outside Pakistan?

Accepted Answer

Currently we serve customers inside Pakistan only. International orders can be arranged for bulk buyers — contact us on WhatsApp.

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